• Take Your Account
    on the Go
    Always know your account status
    with the JH Preferred Mobile App.
    Download for free today!

  • Skip Check
    Cashing Fees!
    Spend your paycheck on what counts! Direct Deposit your paycheck or government
    benefits to your JH Preferred Card and save time and money.
    Load at least $1,000 per month
    and your monthly fee is waived.*

    *Direct deposit of tax refunds does not
    count towards the $1,000 threshold.

    Learn More
  • It's not just
    for tax time!
    Enjoy spending flexibility year-round with
    JH Preferred Card.

    Learn More
Forgot Password?


Use JH Preferred. Get rewards. Cardholders may be eligible to earn rewards for using their cards.*
*Terms and conditions apply. See the JH Preferred Rewards.

Learn More

Enjoy Direct Deposit

Skip the payday lines and check cashing fees! Use Direct Deposit for the quickest, safest way to add funds to your Card. Get your payroll or government benefits check deposited directly into your account.

Add Funds Fast

Enjoy ease and convenience and apply funds at thousands of Vanilla Reload locations nationwide. Service fees apply.

Go to VanillaReload.com

Log In



If you have a complaint, first contact the consumer assistance division of ITC Financial Licenses, Inc. at 1-800-571-1376, if you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking:

In Person or U.S. Mail

Texas Department of Banking
2601 North Lamar Boulevard
Suite 300
Austin, Texas 78705-4294

Phone: 1-877-276-5554 (toll free)
Fax Number: 1-512-475-1313
E-mail Address: consumer.complaints@dob.texas.gov